Ransomware has locked your files and deleted your backups - you decide to pay up. Where do you start? How long does it take to get your files back? What is the process of paying someone in bitcoin? Once you get the tool, how do you know it works? Take a dive into the world of cybercrime negotiations, attacker profiling, decryption troubleshooting, and some of the surprises (and horrors) that arise along the way.
